Privacy Policy
TSM Roofing LLC takes the security and privacy of your personal information extremely seriously. We do not trade, sell, or rent your personally identifiable information. For an overview of our privacy practices, please read below.
The policies outlined here apply to the website https://tsmroofs.com/ (the “Website”), owned and operated by TSM Roofing LLC (“TSM Roofing LLC,” “we,” “us,” or “our”). This Privacy Policy explains the types of personal information we may collect when you visit or interact with our Website, how we use that information, when it may be shared, and how you can control your personal information.
By using this Website, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use the Website. We may update this Privacy Policy from time to time, and the date of the most recent revision will be noted at the bottom of this page. Continued use of the Website after changes are posted constitutes acceptance of those changes.
What Information About Me Is Collected and Stored?
TSM Roofing LLC adheres to high ethical standards and is committed to protecting the privacy of all Website users. We collect only the information reasonably necessary to provide the services you request. The information we collect depends on how you interact with our Website and services.
Personal Information
We collect and store information that you voluntarily provide through the Website or our customer service channels. This may include your name, billing address, service address, email address, telephone number, and payment information when applicable. This information is used to provide requested services, process transactions, send confirmations, and deliver customer support.
In some areas of the Website, personal information may be collected when you intentionally submit it, such as through contact forms, service requests, or customer inquiries. If you opt in, we may also use your information to contact you regarding services, updates, promotions, or special offers. You may opt out of promotional communications at any time.
Anonymous Information
We may collect non-identifying information such as IP address, browser type, device information, referring URLs, and Website usage patterns. This information is used to analyze trends, administer the Website, and improve the user experience.
Cookies
We do not use spyware or tracking software to collect personal information from your computer. We may use cookies to enhance Website functionality and improve user experience. Cookies help us recognize repeat visitors and understand Website usage. You may disable cookies through your browser settings, though doing so may affect Website functionality.
Email Communications
We may collect email addresses from users who subscribe to our newsletter or request communications. Email addresses are not shared with third parties for marketing purposes. You may unsubscribe from email communications at any time using the link provided in each email.
Children’s Information
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us so it can be removed.
How We Use Your Information
Except as described in this Privacy Policy, we do not sell, rent, or share your personal information with unaffiliated third parties. Your information is used solely to provide services, communicate with you, and improve our offerings. You may opt out of promotional communications at any time.
SMS Consent
If you provide your phone number and opt in to receive SMS communications from TSM Roofing LLC, your consent applies solely to communications directly from TSM Roofing LLC. Phone numbers collected for SMS purposes will be used only for the specific communications you have consented to, such as appointment reminders, estimates, service updates, and other transactional or informational messages. Promotional messages will only be sent if you have explicitly opted in to receive them.
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
Your SMS consent information will not be sold, rented, traded, or otherwise disclosed to any third parties for marketing or promotional use. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, you may reply HELP or contact us directly using the contact information provided on this Website.
Changes to This Policy
We may update this Privacy Policy as our Website and services evolve. Any changes will be posted on this page. We encourage you to review this policy periodically.
Opt-Out and Corrections
You may opt out of receiving promotional communications at any time. Instructions for unsubscribing are included in our emails and SMS messages. You may also contact us directly to update or correct your information.
